The best Keap alternatives in 2026 are HubSpot Sales Hub for small businesses that want a free CRM they can grow into a marketing platform, Zoho CRM for owners who want deep automation at a low per-user price, and Nutshell for small B2B sales teams that want a simple CRM with marketing and invoicing add-ons. All three cost less than Keap for a five-person team at list price.
Keap, formerly Infusionsoft, sells one thing well: a small business CRM where contacts, email follow-up, and payments live in the same product. People leave it for predictable reasons. The single plan starts at $249 a month, it covers only two users, implementation is required, and the tool asks more setup effort than many owners expected.
The hard part of replacing Keap is not the contact list. It is the automations: the web form that tags a lead, the email sequence it triggers, and the invoice at the end. This page judges each alternative on where that marketing automation lives, what a five-user team pays, and how much admin work the switch creates.
Small businesses wanting CRM, email automation, and payments in one tool
$249/mo (2 users, annual)
No
Starting prices are the lowest published paid tier, per user or per account as noted, checked September 25, 2026. Confirm current pricing with each vendor before procurement.
Why small businesses move off Keap
Keap's all-in-one pitch still lands with many owners. The complaints we see cluster around cost structure, setup, and support, not missing features.
The entry price assumes a tiny team
The $249 monthly plan covers 2 users and 1,500 contacts. A 10-user team on annual billing pays $2,988 plus 8 x $39 x 12 = $3,744, or $6,732 a year, before extra contacts. For a 5-user team the figure is $4,392 a year, which is more than several alternatives below charge for similar seat counts.
Source: Keap pricing page, September 2026, as recorded in our Keap profile; seat math by SalesOpsClub
Required implementation and exit fees
Keap says an implementation package is required for new customers but does not show its price on the pricing page. The checkout data behind the page lists a $1,500 Ignite package, and annual contracts carry a $299 early termination fee. Both belong in any year-one comparison.
Source: Keap pricing page and checkout catalog, September 2026, as recorded in our Keap profile
A trial that cannot test live campaigns
Keap has no free plan. Its free trial caps email sending at 25 messages and blocks payments and texting, so an owner cannot run a real follow-up campaign before committing. Several alternatives offer free tiers or longer trials with full sending.
Source: Keap pricing page, September 2026, as recorded in our Keap profile
Learning curve and slow support
Software Advice reviewers say the interface can confuse new users and that support responses can be slow. For a business with no dedicated admin, that combination turns every broken automation into lost follow-up.
Source: Software Advice review themes, as cited in our Keap profile
Price rises and an ownership change
A long-time Trustpilot reviewer complains about repeated price increases. Thryv Holdings closed its $80 million acquisition of Keap on October 31, 2024, and some customers want roadmap and support commitments in writing before renewing.
Source: Trustpilot review cited in our Keap profile; Thryv acquisition announcement, October 2024
Keap alternatives
Ordered by how well each covers the jobs Keap does for a small business: CRM, email follow-up, and getting paid. Each has a SalesOpsClub profile with fuller pricing notes.
1. HubSpot Sales Hub
Best for owners who want a free start and room to grow
Who it fits
Small businesses of 2 to 50 people that expect marketing and sales to share one contact record as they grow, and want to start without a large upfront cost.
Where it beats Keap
The free CRM covers up to 2 users, so an owner can move contacts, forms, and pipeline over before paying anything. Starter at $20 per seat is far below Keap's entry price, and lifecycle stages and email tracking sit on the same record as the deal.
Where it is weaker than Keap
Keap-style marketing automation, such as tag-triggered nurture campaigns, sits in HubSpot's separate Marketing Hub with its own price. Sales Hub Professional carries a $1,500 onboarding fee, so costs climb once you need sequences and forecasting.
Pricing
Free for up to 2 users. Starter is $20 per seat per month list, Professional $90 per seat on annual billing plus $1,500 onboarding, and Enterprise $150 per seat plus $3,500 onboarding, per our HubSpot Sales Hub profile, September 2026.
Best for cost-conscious owners who will configure automation
Who it fits
Small and mid-sized businesses with one ops-minded person willing to build workflows, especially those already using other Zoho apps for email, finance, or support.
Where it beats Keap
Zoho gives workflow rules, custom modules, and forecasting at $14 to $40 per user, and a free edition covers 3 users. Five users on Professional cost 5 x $23 x 12 = $1,380 a year, about a third of Keap's price for the same seats.
Where it is weaker than Keap
It is not an all-in-one out of the box. Email marketing and invoicing come from other Zoho products, and without an owner the CRM can end up half-configured. Our profile suggests Zoho's lighter Bigin if you only need a pipeline.
Pricing
Free for up to 3 users. Standard is $14, Professional $23, and Enterprise $40 per user per month on annual billing, per Zoho's vendor-verified pricing for September 2026.
Best for small B2B teams wanting simple CRM plus add-ons
Who it fits
Founder-led and early B2B sales teams without an admin that want a working pipeline, light marketing email, and quotes or invoices from the same vendor.
Where it beats Keap
Nutshell sells the Keap bundle in pieces: a Marketing add-on at $49 a month and Proposals and Invoices at $79 a month. Every plan includes unlimited contacts and free live support, which addresses two of the most common Keap complaints directly.
Where it is weaker than Keap
Automation is built for simple, linear follow-ups, and reporting is the most common complaint in Capterra reviews. Branching nurture flows like those built in Keap may not translate one to one.
Pricing
Foundation is $13, Growth $25, Pro $42, Business $59, and Enterprise $79 per user per month on monthly billing, with lower annual rates, per Nutshell's pricing page as recorded in our Nutshell profile, September 2026.
Best for phone-heavy small teams wanting built-in calling
Who it fits
SMB inside sales teams that spend much of the day on the phone and want a CRM they can adopt in days rather than weeks.
Where it beats Keap
Calling, activity logging, and pipeline sit in one place, and Growth starts at $9 per user on annual billing. The 21-day trial gives a fuller test than Keap's restricted trial, and Freshworks sells a Suite bundle for teams that need marketing automation too.
Where it is weaker than Keap
A MarketBetter review calls it weak on outbound execution, and a Trustpilot reviewer reported more than a week of downtime. Marketing automation needs the higher-priced Suite, so confirm that price before comparing with Keap.
Pricing
Growth is $9, Pro $39, and Enterprise $59 per user per month on annual billing, with a 21-day trial, per Freshworks' vendor-verified pricing for September 2026. We could not confirm a current free plan on the pricing page.
Best for sales-first teams that live in the deal board
Who it fits
Small sales teams whose main problem is following deals through stages, and who are happy to add email campaigns as a separate purchase.
Where it beats Keap
Pipedrive's visual pipeline is faster to learn than Keap's interface, and a Forbes Advisor reviewer calls it one of the most user-friendly CRMs they have used. Five users on Growth cost 5 x $39 x 12 = $2,340 a year with no implementation fee.
Where it is weaker than Keap
Email campaigns and lead forms are sold as add-ons, and there are no native payments in the Keap sense. Teams that rely on tag-based nurture sequences will need to rebuild them in another tool.
Pricing
Lite is $14, Growth $39, Premium $59, and Ultimate $79 per seat per month on annual billing, with a 14-day trial and no free plan, per Pipedrive's vendor-verified pricing for September 2026.
Best for service businesses that run on Google Workspace
Who it fits
Agencies, consultancies, and small service firms that work out of Gmail and Google Calendar and want the CRM to feel like part of the inbox.
Where it beats Keap
Capterra reviewers praise its Google Workspace integration and quick learning curve, so adoption is less of a fight than with Keap. Professional adds bulk email and workflow automation, and Business adds email series.
Where it is weaker than Keap
Copper requires Google Workspace; Outlook users can connect only through tools like Zapier. Basic caps contacts at 2,500, and the email series feature that most resembles Keap sequences starts at $99 per seat.
Pricing
Basic is $23, Professional $59, and Business $99 per seat per month billed annually ($29, $69, and $134 monthly), per Copper's pricing page as recorded in our Copper profile, September 2026.
Best for teams whose sale hands off to delivery work
Who it fits
Small service and project businesses where a won deal turns into onboarding or delivery work that other staff track on shared boards.
Where it beats Keap
Won deals flow into delivery boards in the same workspace, and even Basic includes 20 quotes or invoices a month. Five seats on Standard cost 5 x $17 x 12 = $1,020 a year on yearly billing.
Where it is weaker than Keap
Seats come in buckets with a 3-seat minimum, and sales-specific depth such as forecasting is thinner. A Reddit user in r/CRM called their rollout a disaster because of API integration trouble, so test integrations first.
Pricing
Basic is $12, Standard $17, and Pro $28 per seat per month on yearly billing, with a 3-seat minimum and a 14-day trial, per monday.com's pricing page as recorded in our monday CRM profile, September 2026.
Map what Keap does for you today before looking at demos. Most failed Keap migrations lose an automation nobody wrote down.
1
Inventory every automation
List each Keap campaign, the form or tag that starts it, and what it sends. Mark which ones still produce revenue. Only those need rebuilding, and the list tells you whether you need a real marketing tool or just CRM follow-up tasks.
2
Decide where payments will live
If you invoice or take card payments in Keap, choose between a CRM with quotes or invoices built in, such as monday CRM or Nutshell's add-on, and keeping a separate payments tool connected to the CRM.
3
Compare year-one cost at your real size
Price each option at your user and contact count 12 months out, including onboarding fees and add-ons. Include Keap's implementation fee and early termination fee on the other side of the comparison.
4
Run a real sequence in the trial
Send a live lead through form, follow-up email, and pipeline stage in each finalist. Check that lead source and tags carry over, since that is the data owners miss months later.
5
Plan the cutover date
Export contacts, tags, and order history before your Keap renewal date, rebuild the top campaigns, and run both systems for a few weeks so no lead falls into a gap.
Frequently asked questions
What is the best alternative to Keap?
HubSpot Sales Hub suits small businesses that want a free start and a path to full marketing automation. Zoho CRM gives the most automation per dollar if someone will configure it, and Nutshell fits small B2B teams that want simple CRM with marketing and invoicing add-ons.
Is there a cheaper alternative to Keap?
Yes. At list prices, five users on Zoho CRM Professional cost about $1,380 a year, monday CRM Standard about $1,020, and Pipedrive Growth about $2,340, against about $4,392 for Keap before implementation (vendor pricing, September 2026).
Is there a free alternative to Keap?
HubSpot's free CRM covers up to 2 users and Zoho CRM's free edition covers up to 3. Neither free tier matches Keap's email automation, so treat them as a way to start, not a full replacement.
Keap vs HubSpot: which should a small business choose?
Keap puts CRM, automation, and payments in one plan. HubSpot starts cheaper and scales further, but its marketing automation is a separate hub. If you plan to grow a sales team, HubSpot is the safer long-term base.
How hard is it to migrate off Keap?
Contacts and tags export easily. The work is rebuilding campaigns, forms, and payment flows in the new tool. Budget a few weeks, start with your highest-value automations, and time the switch before Keap's renewal.
Sources and method
The SalesOpsClub Editorial Team picked these alternatives from the CRM software tools we profile, weighted toward what a sales ops or RevOps owner has to run after purchase: data quality in the CRM, forecast inputs, handoffs between teams, and admin time. Pricing comes from vendor pricing pages and our own product profiles, checked September 25, 2026. No vendor paid for inclusion or placement. Read our research method.